Supervisor (Healthcare Portering) Job | Jobspivot

Supervisor (Healthcare Portering)

  • Healthcare, Customer Service
  • 1 week ago
  • Singapore

Job Information

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    Salary SGD $1500-$2500 / Monthly
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    Level Others
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    Experience 2 years
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    Qualifications Diploma

Job Description

Remuneration: $1,800 to $2,500/month

Job Responsibilities:

  • Supervise a team of Porters and ensure that service quality is maintained when performing duties.
  • Conduct regular roll-call and ensure staff are properly attired and groomed, and that necessary information are cascaded during the roll-call.
  • To meet regularly with user departments to obtain feedback on the performance of Porters.
  • Handle feedbacks and complaints, respond to customer’s request promptly. To escalate to Superior when necessary.
  • To ensure that duties are carried out promptly based on Service Level Agreement.
  • To instill a positive service mindset by demonstrating a personal enthusiasm and team spirit.
  • Oversee the rostering and deployment of the porters.
  • Any other relevant duties as and when assigned by the Superior.

Job Requirements:

  • Minimum 2 years of relevant Supervisory experience in Portering.
  • Service-oriented with good communication skills.
  • Good knowledge of Portering processes and procedures.
  • Able to perform shift work.
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