Customer Service Agent (Changi Airport)
- Services, Customer Service
- Contract
- 1 month ago
- Singapore
Job Information
Job Description
1.Handling Check In duties.
-Check and ensure that flight tickets and travel documents are valid for flight
-Weigh and tag passengers’ luggage.
-Processing and issuing of boarding pass.
-Assisting passengers at self-Check In kiosks and auto bag drop kiosks.
2.Departure boarding gate
-Ensure boarding pass information is accurate and passenger’s name on passport tally with boarding pass for departure flight
-Crowd control
-Assisting passengers with special needs
3.Meet and greet
-Meeting and greeting passengers and assist them with connecting flights
-Providing arrival/flight connection information to passengers
-Assisting passengers with special needs
4.Transfer counter
-Check and ensure flight tickets and travel documents are valid for flight
-Process and issue boarding passes
-Ensure that passenger’s luggage is sent to connecting flight
5.Other miscellaneous duties when assigned
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