Logistics Coordinator Job | Jobspivot

Logistics Coordinator

  • Services, Logistics/Freight Forwarding/Supply Chain
  • Full-Time
  • 2 weeks ago
  • Singapore

Job Information

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    Vacancies 1 opening
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    Experience 1 year

Job Description

Responsibilities

    • Coordination of customers’ requirements from the portal.
    • Assessing and verification of data and pricing.
    • Broadcasting trucking jobs to the haulier’s community.
    • Assigning trucking jobs to hauliers based on the best fulfilment capability.
    • Achieving high service standards for all trucking jobs from the forwarders, shippers and hauliers.
    • Managing customers and hauliers’ expectations and requirements.
    • Basic reporting on the progress of jobs
    • Dispute resolution between the hauliers and the customers.
    • Reviewing pricing upon job completion for accounts billing.
    • Ensuring that inactive users to be connected back on to Haulio platform.
    • Advising BD on every job costing and ensuring all jobs to be completed with a positive revenue.
    • Secondary roles will be assigned accordingly based on each individual capability.

Requirements:

    • Able to multitask, prioritize, and manage time efficiently
    • Goal-oriented, organized team player
    • Self-motivated and self-directed
    • Excellent interpersonal relationship skills
    • Hands-on experience in Customer Service/Operations and Front-end roles
    • At least 1-2 years work experience in customer service and operations in the freight forwarding & logistics industry.
    • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Strong negotiation skills, with ability follow-through on client contracts

Company Overview

Haulio is the simplest & most reliable way for businesses to get their containers moved. A centralised collaborative B2B platform for the Container Haulage Industry and designed for Industry 4.0, we connect Containers to Customers. Incubated by PSA unboXed, Haulio is a brand new ecosystem that aims to bring value to the various stakeholders within the Container Haulage space; enabling containers to move like clockwork beyond the Port, saving time and resources for Hauliers while improving visibility and reliability for end Customers

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